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MyPhone User Manual

3CX MyPhone Screenshot This user manual explains how you can take advantage of your 3CX Phone System Extension. 3CX Phone System is a VoIP PBX that offers you many more benefits then a traditional PBX.


MyPhone is a web based utility that allows you to manage your extension with a few mouse clicks – rather than via a cryptic and limited phone interface.


3CX MyPhone Basics

3CX MyPhone Features

3CX MyPhone Settings

  • Extension Details – Extension user, Voice mail Settings and Office hours.
  • Forwarding Rules – Configuring your phone to forward calls on busy, no answer or when you are out of the office.
  • Preferences – Options relating to notifications, dialing and more.
  • Dial Codes – Perform phone system functions from your dial pad with extension dial codes.

Voice Mail

If you are on the phone, 3CX can record voice mail for you. You can retrieve your voice mail via the phone (default vmail extension is 9999) or via e-mail or from your web browser using MyPhone. Read about the voice mail functions here.

3CXPhone for Windows, iPhone and Android

3CX also includes a softphone, which allows you to use your extension from home or in tandem with 3CX MyPhone and/or your IP Phone.

Using Your IP Phone

3CX works with popular IP Phones. Each IP phone has a different way of performing blind or attended transfers. Below you will find detailed guides with photos showing how to perform a blind or attended transfer. Note that this information is subject to change.